Privacy Policy

Privacy Policy

Last revised effective 11/11/2022

Purpose of this Privacy and Cookies Policy

This Privacy describes how we collect, use, share, sell, or otherwise disclose information we collect about you, and applies to our collection via our websites, which include PGITransport.com, whether individually or in any combination, as well as other web sites operated by or on behalf of PGI; our software; our mobile applications, including, without limitation, PGI Carrier Dashboard, (as applicable and as accessible to our employees), and PGI Transport.com (including mobile application and web portal and any other versions of the foregoing); our internal employee website, The Hub, and other internal communication services; via our third-party service providers that send email and text communications on our behalf; and our other products and services, which are accessible by computer, tablets, consoles, mobile phones, and other electronic devices, which may be identified by a trademark or this Privacy and Cookies Policy (collectively “PGI Site(s)”).

As for who “we” are, we are PGI TRANSPORT (“PGI”, “our”, “us”, “we”). PLEASE READ THIS PRIVACY AND COOKIES POLICY CAREFULLY BEFORE USING ANY OF THE PGI SITES, AS THIS PRIVACY AND COOKIES POLICY, AND OUR TERMS OF USE (WWW.PGITRANSPORT.COM/TERMS) GOVERN YOUR ACCESS TO AND USE OF THE PGI SITES. THE PGI SITES ARE AVAILABLE FOR YOUR USE ON THE CONDITION THAT YOU AGREE TO THIS PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE. IF YOU DO NOT AGREE TO THIS PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE, DO NOT ACCESS OR USE THE PGI SITES. BY ACCESSING OR USING ANY OF THE PGI SITES, HOWEVER, YOU AND THE ENTITY YOU ARE REPRESENTING (“YOU” OR “YOUR”) SIGNIFY YOUR AGREEMENT AND CONSENT TO BE BOUND BY THIS PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE.

This Privacy and Cookies may be amended from time to time and posted on the PGI Sites. Before using or accessing the PGI Sites, please review the Privacy and Cookies Policy for any changes as your continued use of the PGI Sites will fully constitute your agreement and consent to any modified terms of the law and as your acknowledgement that PGI has a legitimate interest in using personal information you provide to us in accordance with this Privacy and Cookies Policy. You may not use PGI Site for commercial benefit without PGI’s written consent.

We are committed to ensuring that any personal information supplied by our customers, employees, potential employees, job applicants, carriers, or visitors to PGI Sites, or generated because of our business activities is collected and used with full disclosure in accordance with applicable law. You can visit and enjoy PGI Sites without disclosing any personal information about yourself; however, PGI offers some special services that will only work properly if you share certain personal information about yourself.

Please note that a few third parties administer functions for PGI via their owned and/or operated websites, specifically, PGITransport.com. These websites are owned and/or operated by third parties though PGI can access certain functions and certain information collected via those websites for its purpose, including employment, hiring, carrier onboarding and related information collection, etc. Each of these websites is subject to the applicable third parties’ privacy policy and terms of use (See the Section below titled “Third-Party Website Service Provider Cookies” for further information on certain of the applicable third-party privacy policies). To the extent PGI uses, collects, shares, processes, or does anything else with information collected via those websites, this Privacy and Cookies Policy and our Terms of Use will apply, but it will not apply to the overall functionality of the website and to the third-party’s individual policies. For these reasons, these third party sites are still deemed “PGI Sites” due to the integration of functionality and sharing of information, and to those extents, and those extents only, this Privacy and Cookies Policy and our Terms of Use apply. For other purposes, however, those specific third-party sites are subject to the applicable third party’s own terms of use and privacy policy and you are encouraged to review and understand them prior to submitting any information via them.

PGI may collect personal information about you through a PGI Site or by other means. If required by applicable law, PGI will obtain your permission before collecting this information. Whether PGI collects your personal information through a PGI Site or by other means, you agree that this Privacy and Cookies Policy governs PGI’s collection, use, and disclosure of your personal information that PGI obtained. If you do not agree to be bound by this Privacy and Cookies Policy, then you may not access or use any PGI Site.

For purposes of this Privacy and Cookies Policy, "PGI" (and “our”, “us”, “we”) shall include Total Quality Logistics, LLC and all its affiliates and subsidiaries.

Information Collected

PGI collects personal information; communications that occur via the PGI Sites; business information; employment and potential employment-related information; and some payment/ordering information. This information may include, without limitation, contact information such as your name, email, address, phone number, information you provide to use to set up an account with us such as user name, user ID, password, and for authentication purposes (such as account security questions), information you may provide during employment, information you may provide regarding prospective employment at PGI, location from which you are accessing the PGI Site, course data, user content including photos and/or videos that you may upload to the PGI Site, customer support information, crash data, performance data, product interaction information, other diagnostic data, usernames and passwords used to access PGI Sites, financial/payment information to make purchases or financial transactions, other financial information, third party contact information that support business processes completed on your behalf, government identification, contact information for people you refer to PGI, employment/recruitment information (whether provided by you directly to PGI or through a third party, e.g., Indeed, LinkedIn, etc.).

Content you post, mobile device unique identifiers, Social Media identifiers, geo-location data (such as location data processed via the Carrier Dashboard app and/or information received via in vehicle devices), information pertaining to shipments and delivery (such as origin and destination locations), other information you may provide to us directly, such as when you participate in any of our promotions, contests, events, surveys, webinars, chats, requests for suggestions or similar activities, and internet activity information.

PGI may also collect information automatically related to your interaction with and use of PGI Sites. Such information may include, without limitation, device identifiers, hardware information, IP address, cookie information, browser type, settings, language, and other information about your interaction with PGI Sites. In addition, PGI may use the information you provide to access, monitor, transmit, receive, delete, retrieve, store, maintain, and use the content in an account that you create with us, including your selections, keystrokes, and cursor movements to provide services to you, operate the PGI Sites, or carry out PGI’s legal obligations. This information may be combined with all other previously mentioned information, as well as with information from third parties. For more information, please see PGI’s Terms of Use.

PGI's Use of Information Collected

PGI may use the information collected in many ways, including, without limitation, to: (i) provide you with your requested products and services; (ii) operate, improve, and analyze PGI Sites or PGI’s products and services; (iii) provide and improve PGI’s customer service to customers, carriers, applicants, and other vendors; (iv) communicate with you and personalize your use of PGI Sites; (v) provide transportation information to PGI’s customers and carriers; (vi) provide legal and administrative notices; (vii) contact you regarding employment/potential employment, whether through phone calls, emails, or text messages/SMS; (viii) promote security; (ix) prevent fraud; (x) comply with applicable laws and regulations; (xi) collect payment for PGI's products and services (including as necessary or required by law obtaining government-issued identification information); (xii) verify the identity of persons with whom PGI communicates or does business; (xiii) facilitate the recruitment process including to determine qualifications for hiring and make hiring decisions and to keep potential applicants updated about future roles; (xiv) make payments; (xv) advance other purposes disclosed to you through PGI Sites or PGI’s marketing, presentations, or literature; (xvi) to allow for and/or facilitate internal employee communication and other employment uses; (xvii) to allow for and/or facilitate direct communication with carriers; (xviii) for marketing purposes; (xix) communicate with you about promotions ,contests, events, surveys, webinars, chats, requests for suggestions or similar activities, and to allow you to participate in and to administer these activities; (xx) improve our products and services and develop new products and services; (xxi) understand and improve the effectiveness of, and troubleshoot our application software, websites and mobile apps’ content, functionality and usability; (xxii) enforce any commercial agreement; (xxiii) comply with applicable industry standards and company policies; and (xxiv) for any other use that we provide notice and/or that you provide consent. PGI collects and uses personal information solely for PGI's legitimate interests in conducting PGI's business and not for profiting from the transfer or sale of personal information.

PGI's Sharing of Information Collected

PGI may share the information collected with companies that are owned by PGI or share common ownership with PGI, PGI service providers (such as information processors, HR services and/or application providers, employment recruiters, financial institutions and payroll service providers), government entities (when required by law, pursuant to court order, or to protect PGI’s or others’ rights, property, and safety), and other third parties who defend PGI against legal claims or who assist in fraud prevention and investigation. Some of PGI’s services require you to share your information publicly or may involve the disclosure of information publicly due to settings you have created (e.g., social media platform settings). Be sure to read the privacy settings on applications you use and adjust them as you prefer. If you post content on PGI Sites, whether through social networking tools or otherwise, that content may be shared with others who visit those PGI Sites. PGI will not sell or otherwise disclose personal information except as permitted by law, described in this Privacy and Cookies Policy, or otherwise disclosed to you.

PGI's Retention of Information Collected

PGI retains information collected in conformance with its standard data retention policies, which are based on legal and regulatory requirements as well as reasonable common business practices in the United States, including but not limited to providing PGI's products and services, employment recruitment and hiring, collecting payment, and maintaining communication with customers and companies and individuals who have expressed an interest in PGI, and other legitimate purposes.

Text and SMS Messaging

We partner with third-party service providers to communicate with (1) potential employees, specifically through Indeed, The Program allows users to receive mobile messages based on mobile contact information provided; or directly to PGI, to our third-party partners, or to (or from) other third parties in connection with potential employment opportunities, in the case of the Potential Jobs.

This Privacy and Cookies Policy applies to your participation in the Program, and by participating in the Program you: agree in connection with the Potential Hiring (relating to potential employment opportunities) to receive mobile messages from PGI, including from any third party partner reaching out to you on PGI’s behalf, including, without limitation, messages via text/SMS and/or autodialed or prerecorded marketing mobile messages, at the phone number you have provided or at the phone number that someone might have provided to us on your behalf after determining your potential interest in employment with PGI, in connection with potential employment opportunities with PGI; agree in connection with the Program (relating to notifications and communications with independently contracted motor carriers) to receive mobile messages from PGI via text/SMS at the phone number you have provided, in connection with your business or your potential business with PGI; and understand that no purchase is necessary for your use of the Program.

While you may consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Messages may come in the form of short code texts, which is a 5- or 6-digit phone number used by businesses to send and receipt text messages at scale.

If you do not wish to continue participating in the Program or no longer agree to this Privacy and Cookies Policy, you agree to reply “STOP” to any mobile message from us in order to opt out of the Program with respect to messages from the associated phone number used on our behalf for the communication(s) (“associated phone number”). You may receive an additional mobile message confirming your decision to opt out and we will try to remove you from our contact list for the associated phone number for this purpose within fourteen (14) days. If you opt-in again for the Program with respect to the associated phone number after replying “STOP”, we will resume sending messages from the associated phone number to the phone number associated with your opt-in (with participation in the Program once again being subject to this Privacy and Cookies Policy). You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees or one of our third-party service providers to remove you from our list is not a reasonable means of opting out.

If you are experiencing issues with the Program you can reply with the keyword HELP for more assistance, or you can get help directly at 818-313-9166 or Customerservice@PGITransport.com.

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US, OUR AGENTS, AND ANY THIRD-PARTY SERVICE PROVIDER WE USE TO SEND TEXT MESSAGES HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING, BUT NOT LIMITED TO, ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us and/or with our third-party service providers on our behalf (in the case of the Potential Jobs Program, as applicable). Message frequency varies.

The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

The Program is offered on an “as-is” basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage, or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with the Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of our control.

Wireless carriers are not liable for delayed or undelivered mobile messages.

RESPONDING TO OR READING A TEXT/SMS MESSAGE WHILE DRIVING A MOTOR VEHICLE CAN CAUSE SERIOUS INJURY, DEATH, OR PROPERTY DAMAGE TO YOU OR OTHERS. DO NOT READ OR REPLY TO A MESSAGE FROM US WHILE DRIVING OR OTHERWISE OPERATING A VEHICLE. YOU ASSUME ALL RESPONSIBILITY FOR ABIDING BY THE FOREGOING AND AGREE THAT YOU WILL AT ALL TIMES COMPLY WITH ALL APPLICABLE FEDERAL, STATE AND LOCAL LAWS INCLUDING, BUT NOT LIMITED TO: RECEIVING, READING AND/OR SENDING TEXT/SMS MESSAGES, PHONE CALLS, AND/OR ANY OTHER COMMUNICATIONS WITH US. YOU AGREE TO INDEMNIFY AND HOLD US HARMLESS TO THE FULLEST EXTENT PERMITTED BY LAW FOR ANY AND ALL CLAIMS OF ANY NATURE ARISING OUT OF OR RELATING TO ANY VIOLATIONS OF THIS PARAGRAPH.

Your Choices Regarding Information Collected

You may choose to disable the collection of information through cookies and other web protections, but this may affect your ability to use PGI Sites. You may also modify or delete any profile you have created with PGI by accessing your account.

PGI reserves the right to keep information and content in PGI’s backup or archived files consistent with PGI’s record retention policies and as required by law. Any information you post publicly may remain viewable by the public. If you no longer wish to receive emails, text messages, or other notifications from PGI, please follow instructions in an email, text, or other notification you receive to “unsubscribe” or “STOP” receiving them, or contact PGI by emailing Sales@PGITransport.com or writing to:

PGI Transportation
P.O. Box 940604
Simi Valley, CA 93094
818-313-9166

You may also reach us by phone by calling 818-313-9166

When contacting us, please be sure to provide us with your exact e-mail address, name, postal address, and/or telephone number(s) in order to be sure, we handle your request correctly.

International Users

PGI operates PGI Sites, in whole or in part, in the United States. By using a PGI Site, you agree to have your personal data stored, processed, and transferred in the United States, and to allow PGI to use and collect your information in accordance with this Privacy and Cookies Policy and pursuant to the laws and regulations that apply in the United States. To the extent that PGI collects and uses personal information about persons not in the United States, this is for the purpose of exercising PGI's legitimate interests and does not represent an effort by PGI to monitor such persons' behavior, to contact such persons without their consent, or to create a permanent legal establishment of PGI outside the United States. You may request that PGI delete your personal information from PGI records by sending a deletion request to PGI at the address provided below. PGI will honor a deletion request unless required not to do so by law or pursuant to PGI’s legitimate business interests (such as collecting payment for services rendered).

PGI does not intend to send unauthorized Commercial Electronic Messages to persons resident in Canada or other countries; if a Canadian or other non-U.S. resident receives a communication from PGI and considers it inappropriate on this basis, please notify PGI at the address provided below so that no further communications are sent to persons who do not wish to receive further communications:

PGI Transportation
P.O. Box 940604
Simi Valley, CA 93094
818-313-9166
customerservice@PGITransport.com

Additional California Privacy Disclosures - Notice

This portion of the Privacy and Cookies Policy applies solely to California Consumers (“consumers” or “you”). We have adopted this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. The purpose of this Notice is to provide you with a description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights you have regarding your personal information. As used in this Notice, any terms defined in the CCPA have the same meaning when used in this Notice.

Shine the Light

<>Pursuant to Section 1798.83-.84 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year.

To access this information, please contact us by emailing Customerservice@PGITransport.com with “CA Shine the Light Privacy Requests” in the subject line. Please note that, under the law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any requests that are not sent to the above-designated email.

California Consumer Privacy Act (“CCPA”)

Your Right to Know About the Personal Information We Collect About You

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). The Sections above titled “Information Collected”, “PGI’s Use of Information Collected”, and “PGI’s Sharing of Information” which set forth the categories of personal information that we collect and process about you, a description of each category, and the source of how we obtain each category.

Your Rights and Choices

Under California Laws, California residents can exercise three privacy rights (Disclosure and Access; Deletion; and “Do Not Sell My Personal Information”) (collectively, “Rights”); however, based on the information we gather, and the fact that we do not “sell” personal information as that term is defined in the CCPA, your rights are somewhat limited as these Rights are not absolute and are subject to certain exceptions. For instance, we are not required to respond to requests concerning employment/application data, B2B data, and cannot disclose or permit access to specific pieces of personal information if the disclosure or access would present a certain level of risk to the security of the personal information, your account with us, or the security of the business’s systems of networks.

Specifically, employment/application data is not subject to this Notice if it is personal information that is collected by us in the course of your acting as a job applicant, employee, owner, director, officer, medical staff member, or contractor to us to the extent your personal information is collected and used by us solely within the context of your role or former role as a job applicant to, employee of, owner of, director of, officer of, medical staff member of, or a contractor of ours. This also extends to any emergency contact information or benefits administration information you may have provided us with in this context. B2B data is similarly not subject to this Notice if the data reflects a written or verbal communication or transaction between you and us if you are acting as an employee, owner, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit, or government agency and whose communications or transaction with us occurs solely in the context of us conducting due diligence regarding, or providing or receiving a product or service to or from such company, partnership, sole proprietorship, nonprofit or government agency. If you are a California consumer, we will process your request to exercise your Rights in accordance with California Laws.

A record concerning the requests may be maintained pursuant to our legal obligations. Further, we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.

Disclosure and Access Requests

You have the right to request that we disclose to you, for the 12-month period immediately preceding the date of your request, to know the following:

Categories of Personal Information Request

When a request for disclosure is made, we will first take steps to verify your identity to protect your privacy and security. For requests to disclose categories of personal information collected, we will have the requestor provide at least two pieces of information so that we may verify the requestor’s identity to a reasonable degree of certainty. For requests to disclose specific pieces of personal information collected, we will have the requestor provider at least three pieces of information so that we may verify the requestor’s identity to a reasonably high degree of certainty and additionally provide a signed declaration under penalty of perjury that the requestor is the consumer whose personal information is the subject of the request. We are required to retain the signed declarations as part of our record-keeping obligations for 24 months.

Please note that we will never disclose a consumer’s social security number, driver’s license number, or other government-issued identification number, financial account number, any health information or medical identification number, an account password, or security questions and answers in response to a disclosure request.

Please note additionally that we are only required to fulfil a Disclosure request from a consumer twice per 12-month period. If you submit a request in excess, it may be denied, or you may be charged for fulfilling your request.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Given the type of personal information we collect, for requests to delete personal information collected, we will have the requestor provide at least two pieces of information so that we may verify the requestor’s identity to a reasonable degree of certainty. We are required to retain the requests to delete for a period of 12 months as part of our record-keeping obligations. If we are unable to verify a request, to the extent possible, that request will be treated as a request to opt-out and afforded rights associated with that request right as described in more detail below.

Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. A deletion request may be denied, in full or in part, if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Disclosure and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Emailing us at Customerservice@PGITransport.com with “Deletion Request” in the subject line

Only you may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request and, to the extent necessary, to identify the browser/device that is the subject of the request.

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data disclosure requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Household Requests

We currently do not collect household data. If all the members of a household make a Right to Know or Right to Delete request, we will respond as if the requests are individual requests.

Request Made Through Agents

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, verify the agent’s identity, and we may need you to verify your identity directly with us. (The verification requirement does not apply if the consumer has provided the authorized agent with legal power of attorney under California Probate Code Sections 400 to 4465.)

Requests to Opt-In for Minors

If you are 16 years of age or older, you have the right to direct us not to sell your personal information at any time. We do not and will not sell personal information of consumers we know are less than 16 years of age unless we received affirmative authorization from the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age, to opt-in to the sale of their personal information. Upon the receipt of this request to opt-in, we will inform the minor of the right to opt-out later and of the process for doing so.

Sale and Disclosure of Personal Information

Under the CCPA, a “sale” means providing to a third-party personal information for valuable consideration. It does not necessarily mean money was exchanged for the transfer of personal information. We have taken substantial steps to identify whether any of our data sharing arrangements would constitute a “sale” under the CCPA. Due to the complexities and ambiguities in the CCPA, we will continue to evaluate some of our third-party relationships as we wait for final implementation of regulations and guidance. For example, it is currently unclear whether the use of certain types of advertising partners would be considered a sale under CCPA. Based on our understanding of the CCPA at this time, in the preceding 12 months we have not sold any personal information to any third parties. In the preceding 12 months, we have disclosed personal information to third parties for business purposes including customer service, technical support, payment processors, information technology.

We will continue to update our business practices as regulatory guidance becomes available and provides clarity on what constitutes a sale transaction, particularly in the advertising ecosystem.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Security of Information Collected

PGI uses various administrative, technological, and/or physical security measures to protect the information collected. Notwithstanding these security measures, PGI CANNOT AND DOES NOT GUARANTEE THE SECURITY OR CONFIDENTIALITY OF THE INFORMATION COLLECTED.

Please note that, in the event you set up an account with us and choose a user id and/or password, that it is your responsibility to: (a) control access to and use of your user account, ensuring that no unauthorized person shall have access to your account, user id, or password; (ii) promptly inform PGI of any need to deactivate or change your user id and/or password; (iii) change your password frequently to increase security; and (iv) comply with all of PGI’s instructions for using, maintaining, or correcting your account. While PGI uses commercially reasonable security technology and policies to protect your privacy on the PGI Sites, PGI assumes no responsibility and is not liable for any content submitted to your account or any content that is used or misused whether submitted, used, or misused by you, your designees, and/or other third parties. All your acts and omissions and those of unauthorized users who access the PGI Sites via your user id and password shall be deemed to be your acts and omissions.

If you notice any suspicious activity regarding your user account on any PGI Site, please immediately contact PGI at Customerservice@PGITransport.com.

Other Websites and Links

PGI Sites may contain links to other websites operated by unrelated third parties. PGI is not responsible for the privacy practices of third-party websites. PGI encourages you to be aware of this when you leave PGI Sites and to read the privacy policies of every website that collects personally identifiable information from you. This Privacy and Cookies Policy applies only to PGI Sites.

Children's Privacy

PGI Sites are not intended for children under 13 years of age, and PGI does not knowingly solicit or collect personal information from children under the age of 13. If you believe that a child under the age of 13 has submitted personal information on a PGI Site, without the permission of their parent or guardian, please contact PGI at:

PGI Transportation
P.O. Box 940604
Simi Valley, CA 93094
818-313-9166
customerservice@PGITransport.com

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